As part of maintaining my personal WordPress portfolio, I have utilized and reviewed my website performance using Google Analytics to better understand how visitors interact with my content. The dashboard provides valuable insights into visitor locations, page views, and user engagement patterns. By analyzing this data, I can identify which…
About Me
Hi! I’m Sandra.
I started my career in web development and technical support, and more recently gained frontline operational experience as a Tax Professional at H&R Block.
Working in both technical and client-facing roles showed me how much workflow design, information structure, and system usability influence day-to-day work. That experience sparked my interest in UX, product thinking, and workflow-focused design.
I enjoy analyzing how people interact with systems, identifying workflow friction, and understanding how technology can support users in complex, real-world environments.
My background includes web development, API integrations, troubleshooting, testing, and cross-functional collaboration, giving me both technical and operational perspectives when approaching problems.
Outside of work, I enjoy reading, travelling, hiking, and learning about personal finance and decision-making.