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Sandra Lu

Tax professional, Web Developer with a background in design, customer service, and aviation security

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Day: October 1, 2021

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  • Learning Through Analytics: My Website Audience
  • From Developer to Tax Professional: What One Tax Season Taught Me About People, Systems, and Real Workflows
  • Growing My Interest in Personal Finance Through theTax Academy
  • Amazing Time Volunteering at WordCamp Canada 2025!
  • AI as a Partner in Creativity and Growth-Gamma

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October 1, 2021February 28, 2023
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  • About Me

About Me

Hi! I’m Sandra.

I started my career in web development and technical support, and more recently gained frontline operational experience as a Tax Professional at H&R Block.

Working in both technical and client-facing roles showed me how much workflow design, information structure, and system usability influence day-to-day work. That experience sparked my interest in UX, product thinking, and workflow-focused design.

I enjoy analyzing how people interact with systems, identifying workflow friction, and understanding how technology can support users in complex, real-world environments.

My background includes web development, API integrations, troubleshooting, testing, and cross-functional collaboration, giving me both technical and operational perspectives when approaching problems.

Outside of work, I enjoy reading, travelling, hiking, and learning about personal finance and decision-making.

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